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Philadelphia, PA – April 23, 2026 – Tangenesis today announced the launch of Version 3.0 of its TruStage® Payment Protection Integration for Temenos Virtual Capture, delivering real-time insurance quoting and instant purchasing capabilities directly within the Temenos platform. Designed specifically for credit unions using Temenos and its Virtual Capture solution, the new integration enhances member experience while streamlining operations for financial institutions. The Tru

Delinquency doesn’t surge without warning. It builds gradually—often quietly—before it becomes visible in reports and dashboards. By the time the numbers rise, most collections teams are already in reaction mode. The strongest operational decisions, however, are made well before that moment arrives. As credit unions move into the first quarter, they face a rare opportunity: time. Time to evaluate workflows, remove friction, and prepare teams before volume and pressure increas

From the inside, collections outreach often feels logical. Accounts are segmented. Work queues are assigned. One team handles early-stage activity, another steps in later. Messages go out when they’re supposed to. Calls are logged. Texts are sent. Emails follow. From the member’s perspective, though, it can feel very different. One day it’s a friendly reminder. A few days later, it’s a voicemail from someone new. Then a generic email arrives that doesn’t quite match the tone